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Partner FAQ

Partners with Specialized Certification

Q: What can Person-Centered Counseling provide?
A: Partners with Person Centered Counseling certification are skilled at making sure people get answers even when they aren’t sure of the questions. They help make sense of a complex system of services and supports so you can make informed choices about living independently. They can also streamline access to public Long-Term Services and Supports (LTSS), coordinate key referral sources and make appropriate referrals.

Q: What can certification in HUSKY/CT Medicaid/Title 19 program(s) provide?
A: Partners certified to assist in HUSKY/CT Medicaid/Title 19 program(s) can help you through the process of applying financially to obtain state-administered Long-Term Supports and Services (LTSS).

Q: What can the Alliance of Information & Referral Systems (AIRS) certification provide?
A: The AIRS Certification Program is a professional credentialing program for Information & Referral (I&R) practitioners. It provides quality assurance that the person conducting client assessments, providing informed referral choices and engaging in follow-up has met the professional standard for every aspect of quality in I&R.

Q: How can CHOICES certification help?
A:  CHOICES counselors are qualified to provide help with Medicare. They are affiliated with Connecticut’s State Health Insurance assistance Program (SHIP), part of a national network of programs that offer free confidential counseling, education and assistance to people with Medicare. Partners with CHOICES certification are skilled at helping you understand your health care options by educating you about Medicare and the programs that cover out-of-pocket medical costs as well as health care fraud and consumer rights.

Q: How can certification in Options Counseling help?
A: Partners certified in Options Counseling are skilled at developing a plan for services and supports that cover immediate next steps and a long-term course of action. By using a person-centered approach, you get a customized plan that reflects your needs, goals and preferences.

Partner Conflicts

Q: What is a “Conflict of Interest?”
A: A conflict of interest exists whenever an entity (a business, agency, organization, provider, or representative) has or appears to have a financial or other vested interest in the choices an individual may make. This includes, but is not limited to, the following: choices an individual makes regarding services (amount, duration, selection of services, etc.), supports, living arrangements, financial decisions, medical decisions, retaining or not-retaining the individual as a client, or anything from which the entity might benefit.

A My Place CT Partner may have conflicts of interest, but they must disclose this as part of their Partner Enrollment. This self-reported information will be displayed in the Partner Finder.

Examples: The business, agency, organization, provider, or representative:

  • May provide services and supports, for which they may charge fees or are otherwise compensated. Individuals may be recommended or encouraged to utilize these services.
  • May offer free assistance with My Place CT, but may attempt to sell or encourage individuals to access their services, assistance with benefit application, legal matters, insurance, estate/financial planning, etc. for which they charge a fee or receive compensation.

Date Modified: 07/24/2018

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